Shipping & Returns

We Offer The Fastest Shipping & Hassle Free Returns!
Shipping Information
$5 Flat Rate Shipping for all US orders! FREE Shipping on orders over $50!
Most orders are shipped directly from our warehouse within 24-48 hrs for your convenience and maximum efficiency
Your product will arrive within 7 to 10 Business Days
Returns Information: 
We offer a 100% Satisfaction Guarantee or your money back. If you don't love it, you don't pay for it! Please contact us for return requests.
Customer Satisfaction Guarantee
We stand behind the quality and craftsmanship of our products and value your pet’s health! Each of our products is designed to ensure quality, and we maintain strict quality control and handling procedures to ensure the freshness and efficacy of our products. Our hope is that your pets will feel the love that goes into creating each of our products and experience a better quality of life because of our mission.

Our Satisfaction Guarantee Policy is Simple:

Our Return, Refund, Credit, and Exchange Policies apply to products purchased directly from kiloselect.com . Unfortunately, because we cannot control the actions of other retailers to ensure their compliance with our Quality Control and Handling Guidelines, we cannot extend our Satisfaction Guarantee Policy to purchases from other sellers or retailers who are not authorized to sell kiloselect. Products.

If at any time during the first 60 days you are not completely satisfied or happy with your purchase, please contact kiloselect. Customer Care and provide your original purchase receipt to receive a full refund, credit or exchange.

Our policy applies to all unaltered kiloselect. products sold to retail consumers in the United States by an authorized kiloselect retailer and excludes sales by unauthorized sellers and promotional items not sold at retail.

How to return your qualifying kiloselect. Product

Please contact our Consumer Services team. by going to www.kiloselect.com/pages/contact   If you are unable to access this website please email support@kiloselect.com for further assistance.